2 Customer Reviews of "Direct Line Pet Insurance"

1. Emily says:

   February 16, 2010 at 11:20 am

   Direct Line were the cheapest company when I first got my cat. When she was 3 years old she had kidney failure and was very ill. Direct Line were efficient on the phone, sent out the forms quickly and processed my claim quickly with no problem. They even paid for more expensive drops that I chose to have when I struggled to get my cat to take tablets. The price is reasonable, less than £10 a month currently, and they promise to cover your pet for life. The only downside is that they will only cover each condition for 12 months. They also recently sent me a fleece blanket for renewing with them, which I thought was a nice touch.
   

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2. Keeley Adsett says:

   May 2, 2010 at 10:42 am

   When I got my first dog I definately wanted to take out insurance as I knew anything could go wrong. After getting so many different quotes on the internet Direct Line was by far the most reasonable for what you get. Reasonable excess fee, reasonable premium and reasonable….well…everything!!!
   I now have 3 dogs and they are all happily insured with Direct Line.
   When one of my dogs broke her foot they happily went direct with the vets for the main costs, all the follow up costs I paid for but they sure were quick to settle the claim figures.
   On the phone, they are always friendly, putting me, the customer, their priority, they are so kind and caring and will answer any questions and take out the neccessary action required.
   Overall, Direct Line is a great insurance company, and wouldn’t change!
   I feel confident with them and at ease to know my dogs are in safe hands if anything should happen.
   Keep up the good work Direct Line!! x
   

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