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Animal Friends is an ethical pet insurance specialist that gives all its benefits to animal charity around the world. Cover is available for cats and dogs and owners can choose for nothing less but 7 policies with one option giving you up to £40,000 to spend in vet fees in the lifetime of your pet. You can also choose your excess – between £49 and £99 – to adapt your monthly premium. Older pets welcome.
Thankfully we have not had to claim on our policy yet, but nevertheless, the service from Animal Friends has been fab. They all love animals and are really friendly and helpful. Even during the underwriter changeover from E&L everything was handled perfectly. The premium for our cat Rusty is only £7.81 per month on their Silver plan and has not increased in the 2 years we’ve had her. and apart from anything else, they give all their profits to animal charities, which is a winner for me – no shareholders! Thanks AFI!
I was insured with Animal Friends Insurance last year and have sinced moved on to another insurer. I had to make a claim for my puppy Bruce, the customer service was poor and after several phone calls my claim was finally sorted. My new insurer is friendly, efficient and cheaper!
I have been with AFI for many years and i can only praise customer services.All my claims have been delt with in a friendly manner.They have payed out within weeks of a claim going in and when the changeover was happening they even offered to pay a claim out of there own funds as Red Sands wanted to read the full vets reports from my vets and AFI thought I would have to wait long for payment.
i have the prestiege cover for both my cats ollie and willow
by far this company provided the best levels of cover for all my needs
i work in insurance myself and have scaled the market to find what i wanted
it is also extreamly good value for money at just under 48p per day per cat
i think i will be a very loyal customer for years to come